Fire & Water Damage Restoration, Start to Finish

If it’s safe, shut off the water at the main valve and turn off power to affected areas at the breaker — never walk through standing water to reach a panel. Move valuables out of the wet area, photograph everything for your claim, and call a restoration company. The first 24–48 hours matter most for preventing mold.

Sudden, accidental damage — like a burst pipe or a failed water heater — is typically covered. Damage from slow leaks or deferred maintenance usually isn’t, and flooding from rising surface water generally requires a separate flood policy. We’ll help you document the loss so your adjuster has what they need.

Most structural drying takes about three to five days, depending on the materials and how long they were wet. We check moisture readings daily and only pull equipment when materials reach dry standards — not when they just look dry.

For a small, clean spill caught right away, maybe. But water wicks into drywall, insulation and subfloors where fans can’t reach, and contaminated water needs protective gear. Professional extraction and dehumidification prevent the hidden moisture that leads to mold and warped floors.

Not until the fire department says it is. Even after a small fire, soot and smoke residue can irritate your lungs, and utilities may be unsafe. If you’re unsure, stay elsewhere until a professional has assessed the home.

It’s best not to. Wiping soot often smears it deeper into surfaces and can set stains permanently. Restoration crews use dry-cleaning sponges, HEPA vacuums and cleaners matched to the type of residue.

Odor lives in porous materials, so wiping surfaces isn’t enough. We remove residue at the source, then use deodorization methods like thermal fogging or hydroxyl treatment to neutralize odor in the air and the structure.

Usually, yes. Firefighting leaves a lot of water behind, soaking walls, floors and belongings. That’s why fire restoration includes drying — and why acting fast matters even after the flames are out.

Mold can start growing on damp materials within 24 to 48 hours. Fast, thorough drying is the best prevention.

Bleach can lighten staining on hard surfaces, but it doesn’t solve the problem in porous materials like drywall or wood — and it doesn’t fix the moisture feeding the mold. Proper remediation contains the area, removes contaminated materials and corrects the moisture source.

A musty smell, recurring water stains, peeling paint or allergy-like symptoms that ease when you leave the house are common signs. An inspection with moisture meters can locate damp areas inside walls and under floors.

Not if the moisture problem is fixed. That’s why we pair removal with drying and source repairs — mold returns when the conditions that caused it remain.

Yes. Our team takes the job from mitigation through drywall, flooring, cabinetry, paint and finish work, so you don’t have to find and manage a second contractor.

It depends on the scope, material lead times and insurance approvals. You’ll get a written scope and timeline before work starts, and regular updates as it moves.

We aim to return your home to its pre-loss condition, which means matching materials and finishes as closely as possible — and talking with you before any substitution.

Often, yes. Insurance covers restoring what was there; if you’d like to upgrade, we’ll price the difference so you can decide.

Yes. We document the loss with photos, moisture logs and itemized estimates, and we communicate with your adjuster directly so you’re not stuck in the middle.

Yes. Water and fire don’t keep business hours, so our emergency line is answered 24/7 — weekends and holidays included.

We serve the Twin Cities metro and surrounding communities. Not sure if you’re covered? Call us and we’ll tell you right away.

Your address, a quick description of what happened, and your insurance company and policy number if you have them handy. Don’t have them? No problem — we can start without them.